Privacy Policy

• Account Data: Name, email address, phone number, profile info you provide.
• Bookings: Details of venues, events, or services you book or interact with.
• Location: Approximate location for venue recommendations (with consent).
• Device & Usage: Device type, browser info, IP address, analytics (via cookies/log files).
• Communications: Messages, feedback, and support requests you send to us.

• To personalize your experience and suggest relevant venues.
• To manage your bookings and send updates or confirmations.
• To improve our services, website functionality, and security.
• To comply with legal obligations and prevent misuse or fraud.

We process your information lawfully, fairly, and transparently. This includes processing based on your consent, the necessity of fulfilling contracts (such as bookings), compliance with legal obligations, and our legitimate business interests.

• We do not sell your data.
• We may share information with:
  • Trusted partners (venue hosts, payment providers) to complete your bookings.
  • Authorities when required by law, court order, or to protect our rights.
• All partners must comply with strict confidentiality and data protection agreements.

If you access Debaren from outside South Africa, your data may be transferred, processed, or stored in South Africa or other countries with appropriate safeguards as required by law (POPIA, GDPR).

Debaren is not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided us information, please contact us so we can promptly remove it.

• Request access to your data or correct inaccuracies.
• Request deletion (where permitted by law).
• Withdraw your consent at any time.
• Adjust cookie and communication preferences.
• For requests, contact privacy@debaren.com.

We keep your data only as long as necessary to provide services, fulfill legal requirements, and resolve disputes. You can request deletion at any time.

• We use cookies and analytics for a better, more secure user experience.
• You can control cookies via your browser settings.

• Encryption, secure servers, regular security audits.
• Access restricted to trained, authorized personnel only.
• Compliance with POPIA, GDPR, and best industry practices.

• We may update this policy to reflect changes in our practices or legal requirements.
• Major changes will be communicated via email or a prominent notice on our site.